Answers to Common Questions
How do I get started? Simply stop in during business hours with your tapes and/or film reels and we can discuss your project goals. We are open 10am to 6pm Monday-Thursday and 10am to 5pm on Fridays. We are operate in the same location as the Cartridge World store in Gahanna.
What is your turn-around time? Turn-around times vary based on how many projects we have in-house and the size of your project. We can usually complete projects fairly quickly. We can provide a better estimate when we learn about your exact project goals when you stop in.
Do you complete all work in-house? Yes, we complete all work in-house. Your family video tapes and/or film reels will never be lost in the mail when working with Gahanna Video Pros.
Can I purchase additional DVD copies? Yes, additional DVD copies can be purchased for $5 each.
Regarding payment, do I leave a deposit? No deposit is required. We will create an invoice when the project is done and payment can be made when you pick up your completed project. We accept credit card, personal check or cash.
Do you transfer all types of media like slides, photos, audio cassette tapes, vinyl records? We only focus on consumer video tape formats (VHS, VHS-C, Video8, Hi8, Digital 8 and MiniDV) and consumer motion picture film (8mm, Super 8 and 16mm). We do not scan photographs or slides nor do we transfer audio cassette tapes, reel-to-reel audio, vinyl records, etc.